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Learn more about Turuki Health Care and the range of health, social, and wellbeing services we provide for whānau in South and Central Auckland. Explore our commitment to supporting the community through comprehensive care. About Us Our Services Health Services We pride ourselves on delivering high quality primary care services, including two GP clinics, the School Based Health Team, mobile clinics, vaccinations and immunisations. Social Services Our social services are focused on tamariki and whaanau, as well as services that provide employment, housing, justice (Taumata service) and family violence support (Mana Ake service). Whaanau Services Our whaanau services are designed to support the entire whaanau, ensuring everyone thrives together. Central to this is our Maamaa, Peepi & Tamariki team, which serves as our 0-5 hub, offering comprehensive support through our B4Baby service, Hapu Waananga service, Poipoia te Mokopuna service, and more. These initiatives encourage connection, nurture development, and empower whaanau to navigate their unique journeys, reinforcing the importance of collective well-being and cultural identity. Wellbeing Services We offer a range of kaupapa Maaori wellbeing services. Aronui is our wairua, mental health, wellbeing and addiction service, with a broad cultural support offer that includes wellbeing waananga, romiromi, rongoaa, mirimiri and other forms of support. Our other wellbeing services include support for smoking cessation and healthy kai diet coaching. Our Services Our Story Our People Our Services Our Locations Careers Gallery Health Services We pride ourselves on delivering high quality primary care services, including two GP clinics, the School Based Health Team, mobile clinics, vaccinations and immunisations. Social Services Our social services are focused on tamariki and whaanau, as well as services that provide employment, housing, justice (Taumata service) and family violence support (Mana Ake service). Whaanau Services Our whaanau services are designed to support the entire whaanau, ensuring everyone thrives together. Central to this is our Maamaa, Peepi & Tamariki team, which serves as our 0-5 hub, offering comprehensive support through our B4Baby service, Hapu Waananga service, Poipoia te Mokopuna service, and more. These initiatives encourage connection, nurture development, and empower whaanau to navigate their unique journeys, reinforcing the importance of collective wellbeing and cultural identity. Wellbeing Services We offer a range of kaupapa Maaori wellbeing services. Aronui is our wairua, mental health, wellbeing and addiction service, with a broad cultural support offer that includes wellbeing waananga, romiromi, rongoaa, mirimiri and other forms of support. Our other wellbeing services include support for smoking cessation and healthy kai diet coaching.

Turuki Health Care offers culturally-grounded wellbeing services for whaanau in South and Central Auckland. Our services focus on reconnecting with Te Ao Maaori traditions and practices to improve mental health, emotional resilience, and overall wellbeing. Whether you’re looking to nurture your mental health, heal with te ao Maaori, or strengthen family relationships, our team is here to support you on your journey. Aronui Aronui is a kaupapa Maaori mental health and addiction service dedicated to supporting taangata whaiora - people seeking wellness. We provide a range of mental health, addiction, and social wellbeing services with a cultural focus. Our team of trusted kaimahi delivers care close to home, understanding the unique social, economic, cultural, and environmental challenges faced by whaanau. Who Is Eligible? This service is available to all whaanau seeking mental health and addictions support from a Te ao Maaori lens. We welcome anyone looking to improve their wellbeing within a culturally informed framework. How to Enquire For more information or to access our services, please contact us via the link below. We’re here to help you on your journey to wellness. ENQUIRE NOW Health Coaches Our Aronui Health Coaches walk alongside whaanau who are facing wellbeing, wairua, health and addictions challenges with a holistic-focussed approach. Rooted in wairuatanga and guided by maatauranga Maaori, they support whaanau to strengthen their tinana, hinengaro, wairua, and whaanau. Whether it’s navigating everyday challenges, setting goals, or connecting with services, our Health Coaches are here to awhi, uplift, and empower. BOOK YOUR WAANANGA NOW Health Improvement Practitioners Our Aronui Health Improvement Practitioners provide focused, solution-based support to help whaanau manage life's challenges and strengthen their hinengaro and wairua. Drawing on both clinical expertise and maatauranga Maaori, they offer timely guidance around stress, anxiety, mamae, and other everyday pressures. HIPs work closely with whaanau in the moment – helping to restore balance and build resilience. BOOK YOUR WAANANGA NOW Kai & Koorero Kai & Koorero is our weekly Friday kaupapa for kuia and kaumaatua (over 60's group) – a space to move, experience new things, share time and space, and connect. Through gentle movement activity, (chair based) shared kai, and meaningful koorero, our kaumaatua come together to nurture their hinengaro, strengthen whanaungatanga, and build new friendships. It’s about staying active, staying connected, and celebrating the wisdom and presence of our pakeke in a space that feels like home. BOOK YOUR WAANANGA NOW Ngaakau Oho Mornings to Active the Holistic Self (Online Sessions) This movement and meditation workshop is a collaboration of traditional Maaori healing modalities weaved together to create a space that awakens an awareness to your holistic being. Sessions will consist of Mahi Raakau (staff) , Mahi Tinana (body movement) , Mahi Haa (breath) and a short clearing/re-generising meditation facilitated by romiromi practitioner Piripi Morunga. Ngaakau Oho is open to all who would like to attend and will run for approximately 45 minutes to 1 hour live on Zoom at 6am Mondays, Wednesdays and Fridays. If you can't make the live Zoom, you can watch the recordings on YouTube . You will need a quiet space, a mat, cushion or seat, water and two Rakau: One Rakau with length from the ground to your chin and a short Rakau with length from the tip of your finger to your shoulder. This workshop will help to facilitate more positive experiences that range from healthier ways to approach daily tasks, to shifting trauma that can block energy in the body thus affecting Hinengaro, Tinana and Wairua. Participating will foster wellbeing that is attentive to individual and collective experiences of Wairua, Hinengaro, Tinana and Whaanau. How to Enquire Send any enquiries to wellness@thc.org.nz . REGISTER HERE Rongoaa Maaori - Community Romiromi Clinic Join our fortnightly community romiromi clinic sessions to help release emotional, psychological and spiritual energies held within the tinana. Who Is Eligible? A walk-in, first in first served, koha service; this clinic is for anyone who seeks connectedness in healing and revitalisation. How to Enquire No bookings, Come in and write your name on the board. Any questions, please email us at aronui@thc.org.nz. Our community Romiromi Clinic is usually held at our Ronwood office, keep an eye out on our social media for location information. ENQUIRE NOW Rongoaa Maaori - EAP Services EAP Services (Employee Assistance Programme) provides wraparound mental health support for the emotional, social, and practical needs of your team. Turuki are proud providers of rongoaa Maaori services, offering traditional Maaori healing modalities to you and your whaanau. This includes but is not limited to pani, romiromi, wairua practitioners, and whakawhitikoorero. Who Is Eligible? EAP Services is designed to support individuals in workplaces throughout Aotearoa. How to Enquire To access your EAP Services, please contact EAP Services National Call Centre on 0800 327 669 to book an appointment. ENQUIRE NOW Rongoaa Maaori - Wairua Practitioners We have a range of wairua practitioners who have extensive experience in the mental health sector. We work with whaanau from diverse backgrounds, addressing intergenerational trauma, grief, and other challenges through the lens of wairua. We offer face to face and virtual sessions for flexible and accessible support, helping whaanau navigate their challenges through the powerful principles of wairua. Who Is Eligible? This service is designed for whaanau facing intergenerational trauma or grief, individuals seeking wairua support, and anyone interested in a spiritual approach to mental health. How to Enquire To access this service, please email our Aronui team at aronui@thc.org.nz. We offer face to face and virtual sessions, tailored to your individual or whaanau needs. ENQUIRE NOW Taumata Team Our Taumata Team walk alongside whanaau involved in the justice system, providing awhi through times of challenge and transition. Our team support with court appearances, navigating the justice system including probation, e-bail and other such systems. Their mahi is about restoring mana, building trust, and helping whanau find pathways forward – guided by the principles of aroha, tika, and pono. BOOK YOUR WAANANGA NOW Te Ara Tika - Quit Smoking Turuki Health Care Te Ara Tika Raranga Ora provides a unique cultural approach to help whaanau to quit smoking. This 10-week free programme interweaves maatauranga (traditional Maaori knowledge) and smoking cessation practices. Participants engage in weaving stories while making kaakahu (cloaks) and korowai, exploring their own hauora through the different stages of the maramataka (Maaori lunar calendar). Te Ara Tika offers a culturally enriching and supportive environment - through combining traditional Maaori crafts and knowledge with modern cessation practices, this programme provides a holistic and effective pathway to better hauora. Who Is Eligible? This free 10 week programme is open to all genders across all ages. It is ideal for individuals seeking a culturally grounded approach to quitting smoking and those interested in learning about traditional Maaori crafts and knowledge. How to Enquire To participate in Te Ara Tika, please contact our facilitator, Hera Tumai, via email at htumai@thc.org.nz. ENQUIRE NOW Te Whare Ariki - Counselling Services Tania, a clinically trained counsellor with nearly two decades of experience, integrates Maaori ideologies and traditional healing practices as core components of her therapeutic framework. This approach provides a comprehensive and holistic form of healing, maintaining the essential balance and interconnectedness of the hinengaro (mind), mauri (physical), and wairua (spirit). As a Maaori practitioner, Tania incorporates rongoaa raakau (herbal medicine), romiromi (bodywork), and other rituals into her mahi, creating a uniquely effective and meaningful practice. Who Is Eligible? Specialising in supporting survivors of child sexual abuse, Tania also works with individuals facing a wide range of challenges. A skilled listener, she authentically connects with the stories people share, serving as a kaitiaki (guardian) of those stories—a role she fulfils with deep respect and commitment. How to Enquire To access this service, please email our Aronui team at aronui@thc.org.nz . ENQUIRE NOW Te Whare Wai Maarie - Addictions The Alcohol and Other Drugs service is designed for individuals and whaanau seeking to address and move away from unhelpful substance use and related life issues or problems. This service offers a combination of wairua-driven mahi and evidence-based harm reduction or abstinence models. The assessment aims to provide helpful tools for your kete maatauranga to support long-term recovery and wellbeing. Through personalised one-on-one sessions and continuous support, individuals receive the tools and guidance needed for a healthier, substance-free life. Who Is Eligible? This service is ideal for individuals struggling with alcohol or other drug-related issues, those seeking to reduce or abstain from substance use, and anyone looking for a holistic, evidence-based approach to substance use recovery. How to Enquire To access the Te Whare Wai Maarie (Addictions) service, participants can book one-on-one sessions by appointment through the administration team aronui@thc.org.nz . ENQUIRE NOW Waananga - Matarua Explore a pathway of quintessential power & spirit towards accessing the whatumanawa as tane, through multiple mediums of rakau, mere pounamu patu, karakia takutaku, korero tukuiho, haa uruora, maramataka and warrior skills knowledge systems handed down through the passages of time. Who Is Eligible? This waananga is for taane interested in connectedness through the creative access portal to what is known at te whatumanawa (divine essence). How to Enquire To participate in our Matarua waananga, please follow the link below. BOOK YOUR WAANANGA HERE Waananga - Rikoriko Cultivate your Uruora wellbeing, knowledge, understanding, maatauranga & atua maareikura through the conscious pursuits of waahine toa warriorship. Rikoriko is a 2-day waananga focussed on the activation of self through the traditional instruments of mere, patu & rakau. Who Is Eligible? This waananga is for waahine interested in connectedness through waahinetanga and the ancient streams of knowledge. How to Enquire To participate in our Rikoriko Waananga, please follow the link below. BOOK YOUR WAANANGA NOW Waananga - Wairuatanga Wairuatanga is a gentle introduction to wellbeing from a te ao Maaori perspective. Discussing concepts such as whakapapa, ngaa kete maatauranga, te whare waananga and more; whaanau are guided by Papa Wiremu & Koka Lesley in processing their own learnings and understandings through a wairua lens. This is a space for whaanau to dive deeper into their experiences and take away a few tools to work through challenges we may face in our daily lives. Who Is Eligible? This 1-day waananga is ideal for individuals interested in building cultural knowledge and understandings around wairua and wairua experiences. How to Enquire To participate in our Wairuatanga waananga, please contact our team below. BOOK YOUR WAANANGA NOW Cultivate your Uruora wellbeing, knowledge, understanding, maatauranga & atua maareikura through the conscious pursuits of waahine toa warriorship. Rikoriko is a 2-day waananga focussed on the activation of self through the traditional instruments of mere, patu & rakau. Who Is Eligible? This waananga is for waahine interested in connectedness through waahinetanga and the ancient streams of knowledge. How to Enquire To participate in our Rikoriko Waananga, please follow the link below. Aronui Aronui is a kaupapa Maaori wellness and wellbeing service grounded in wairuatanga. Our service has a strong focus on restoring balance with a te ao maori lens. Our trusted kaimahi walk alongside whaanau, offering culturally grounded support that responds to spiritual, social, and cultural needs. Who Is Eligible? This service is available to all whaanau seeking mental health and addictions support from a Te ao Maaori lens. We welcome anyone looking to improve their wellbeing within a culturally informed framework. How to Enquire We’re here to help you on your journey to wellness, to register, please click the link below. OROKOROA - Maaori Meditation OROKOROA is a Maaori meditation programme that harnesses the sacred source of life through sound (Oro), vibration (Oko), and journey (Roa). This practice transcends timeless energy and creates a collective consciousness connected to the highest source of supernatural beings. This beginner programme provides a structured pathway into Maaori meditation, offering free and accessible resources to help individuals harness the power of stillness and achieve a balanced state of being through the principles of OROKOROA. Who Is Eligible? This programme is ideal for beginners interested in Maaori meditation, individuals seeking a holistic approach to mental, emotional, and spiritual wellbeing, and anyone wanting to explore traditional Maaori practices for mindfulness. How to Enquire To access the programme, download the free OROKOROA app via the App store (compatible with Android and Apple users). Each session varies in length and covers essential practices, including Takutaku, Paerangi, Taurite, Tuku, Hakiotanga, and Irohanga. Turuki Health Care Te Ara Tika Raranga Ora provides a unique cultural approach to help whaanau to quit smoking. This 10-week free programme interweaves maatauranga (traditional Maaori knowledge) and smoking cessation practices. Participants engage in weaving stories while making kaakahu (cloaks) and korowai, exploring their own hauora through the different stages of the maramataka (Maaori lunar calendar). Te Ara Tika offers a culturally enriching and supportive environment - through combining traditional Maaori crafts and knowledge with modern cessation practices, this programme provides a holistic and effective pathway to better hauora. Who Is Eligible? This free 10 week programme is open to all genders across all ages. It is ideal for individuals seeking a culturally grounded approach to quitting smoking and those interested in learning about traditional Maaori crafts and knowledge. How to Enquire To participate in Te Ara Tika, please contact our facilitator, Hera Tumai, via email at htumai@thc.org.nz. Rongoaa Maaori - Wairua Practitioners We have a range of wairua practitioners who have extensive experience in the mental health sector. We work with whaanau from diverse backgrounds, addressing intergenerational trauma, grief, and other challenges through the lens of wairua. We offer face to face and virtual sessions for flexible and accessible support, helping whaanau navigate their challenges through the powerful principles of wairua. Who Is Eligible? This service is designed for whaanau facing intergenerational trauma or grief, individuals seeking wairua support, and anyone interested in a spiritual approach to mental health. How to Enquire To access this service, please get in touch with our Aronui team at aronui@thc.org.nz. We offer both face to face and virtual sessions, tailored to your individual or whaanau needs. ENQUIRE NOW DOWNLOAD THE APP HERE ENQUIRE NOW ENQUIRE NOW Aronui Health Coaches Health Improvement Practitioners Kai & Koorero Ngaakau Oho Community Romiromi Clinic EAP Services Wairua Practitioners Te Ara Tika - Quit Smoking Te Whare Ariki - Counselling Services Te Whare Wai Maarie - Addictions Matarua Rikoriko Romiromi Wairuatanga Taumata Team Te Ara Tika - Quit Smoking CALL NOW EAP Services (Employee Assistance Programme) provides wraparound mental health support for the emotional, social, and practical needs of your team. Turuki are proud providers of rongoaa Maaori services, offering traditional Maaori healing modalities to you and your whaanau. This includes but is not limited to pani, romiromi, wairua practitioners, and whakawhitikoorero. Who Is Eligible? EAP Services is designed to support individuals in workplaces throughout Aotearoa. How to Enquire To access your EAP Services, please contact EAP Services National Call Centre on 0800 327 669 to book an appointment. Rongoaa Maaori - EAP Services ENQUIRE NOW Join our fortnightly community romiromi clinic sessions to help release emotional, psychological and spiritual energies held within the tinana. Who Is Eligible? A walk-in, first in first served, koha service; this clinic is for anyone who seeks connectedness in healing and revitalisation. How to Enquire No bookings, Come in and write your name on the board. Any questions, please email us at aronui@thc.org.nz. Our community Romiromi Clinic is usually held at our Ronwood office, keep an eye out on our social media for location information. Rongoaa Maaori - Community Romiromi Clinic Tania, a clinically trained counsellor with nearly two decades of experience, integrates Maaori ideologies and traditional healing practices as core components of her therapeutic framework. This approach provides a comprehensive and holistic form of healing, maintaining the essential balance and interconnectedness of the hinengaro (mind), mauri (physical), and wairua (spirit). As a Maaori practitioner, Tania incorporates rongoaa raakau (herbal medicine), romiromi (bodywork), and other rituals into her mahi, creating a uniquely effective and meaningful practice. Who Is Eligible? Specialising in supporting survivors of child sexual abuse, Tania also works with individuals facing a wide range of challenges. A skilled listener, she authentically connects with the stories people share, serving as a kaitiaki (guardian) of those stories—a role she fulfils with deep respect and commitment. How to Enquire To access this service, please email our Aronui team at aronui@thc.org.nz . Te Whare Ariki - Counselling Services ENQUIRE NOW ENQUIRE NOW The Alcohol and Other Drugs service is designed for individuals and whaanau seeking to address and move away from unhelpful substance use and related life issues or problems. This service offers a combination of wairua-driven mahi and evidence-based harm reduction or abstinence models. The assessment aims to provide helpful tools for your kete maatauranga to support long-term recovery and wellbeing. Through personalised one-on-one sessions and continuous support, individuals receive the tools and guidance needed for a healthier, substance-free life. Who Is Eligible? This service is ideal for individuals struggling with alcohol or other drug-related issues, those seeking to reduce or abstain from substance use, and anyone looking for a holistic, evidence-based approach to substance use recovery. How to Enquire To access the Te Whare Wai Maarie (Addictions) service, participants can book one-on-one sessions by appointment through the administration team aronui@thc.org.nz . Te Whare Wai Maarie - Addictions Explore a pathway of quintessential power & spirit towards accessing the whatumanawa as Tane, through multiple mediums of rakau, mere pounamu patu, karakia takutaku, korero tukuiho, haa uruora, maramataka and warrior skills knowledge systems handed down through the passages of time. Who Is Eligible? This waananga is for taane interested in connectedness through the creative access portal to what is known at te whatumanawa (divine essence). How to Enquire To participate in our Matarua Waananga, please follow the link below. Waananga - Matarua BOOK YOUR WAANANGA NOW Waananga - Rikoriko BOOK YOUR WAANANGA NOW Wairuatanga is a gentle introduction to wellbeing from a te ao Maaori perspective. Discussing concepts such as whakapapa, ngaa kete maatauranga, te whare waananga and more; whaanau are guided by Papa Wiremu & Koka Lesley in processing their own learnings and understandings through a wairua lens. This is a space for whaanau to dive deeper into their experiences and take away a few tools to work through challenges we may face in our daily lives. Who Is Eligible? This 1-day waananga is ideal for individuals interested in building cultural knowledge and understandings around wairua and wairua experiences. How to Enquire To participate in our Wairuatanga waananga, please contact our team below. Waananga - Wairuatanga BOOK YOUR WAANANGA NOW REGISTER HERE This movement and meditation workshop is a collaboration of traditional Māori healing modalities weaved together to create a space that awakens an awareness to your holistic being. Sessions will consist of Mahi Raakau (staff) , Mahi Tinana (body movement) , Mahi Haa (breath) and a short clearing/re-generising meditation facilitated by romiromi practitioner Piripi Morunga. Ngaakau Oho is open to all who would like to attend and will run for approximately 45 minutes to 1 hour live on Zoom at 6am Mondays, Wednesdays and Fridays. If you can't make the live Zoom, you can watch the recordings on YouTube . You will need a quiet space, a mat, cushion or seat, water and two Rakau: One Rakau with length from the ground to your chin and a short Rakau with length from the tip of your finger to your shoulder. This workshop will help to facilitate more positive experiences that range from healthier ways to approach daily tasks, to shifting trauma that can block energy in the body thus affecting Hinengaro, Tinana and Wairua. Participating will foster wellbeing that is attentive to individual and collective experiences of Wairua, Hinengaro, Tinana and Whaanau. How to Enquire Send any enquiries to wellness@thc.org.nz. Ngaakau Oho Mornings to Active the Holistic Self (Online Sessions) Our Aronui Health Coaches walk alongside whaanau who are facing wellbeing, wairua, health and addictions challenges with a holistic-focussed approach. Rooted in wairuatanga and guided by maatauranga Maaori, they support whaanau to strengthen their tinana, hinengaro, wairua, and whaanau. Whether it’s navigating everyday challenges, setting goals, or connecting with services, our Health Coaches are here to awhi, uplift, and empower. Health Coaches Health Improvement Practitioners Our Aronui Health Improvement Practitioners provide focused, solution-based support to help whaanau manage life's challenges and strengthen their hinengaro and wairua. Drawing on both clinical expertise and maatauranga Maaori, they offer timely guidance around stress, anxiety, mamae, and other everyday pressures. HIPs work closely with whaanau in the moment – helping to restore balance and build resilience. Our Taumata Team walk alongside whanaau involved in the justice system, providing awhi through times of challenge and transition. Our team support with court appearances, navigating the justice system including probation, e-bail and other such systems. Their mahi is about restoring mana, building trust, and helping whanau find pathways forward – guided by the principles of aroha, tika, and pono. Taumata Team Kai & Koorero Kai & Koorero is our weekly Friday kaupapa for kuia and kaumaatua (over 60's group) – a space to move, experience new things, share time and space, and connect. Through gentle movement activity, (chair based) shared kai, and meaningful koorero, our kaumaatua come together to nurture their hinengaro, strengthen whanaungatanga, and build new friendships. It’s about staying active, staying connected, and celebrating the wisdom and presence of our pakeke in a space that feels like home. Wellbeing Services

Share your feedback or make a complaint to Turuki Health Care. We value your input in helping us improve the health and social services we provide to whaanau in South and Central Auckland. Your voice matters! Feedback We would love to hear from you! What matters to you is important to us. We welcome your feedback as it helps us improve our services. If you have a concern about our services or the care of whanau, we encourage you to discuss these with a staff member. Many problems can be resolved quickly by talking things over. If you have been impressed by the care that you or someone you know has received, please let us know. Equally, we welcome comments on how we might improve our services. If you have any comments, please let us know. You have several options for making contact with us if you have any complaints, compliments or feedback about our services or staff at Turuki: ask a staff member for the ‘Feedback form’ – available in all clinic reception areas. Complete the form and post in our feedback box at reception. Phone our call Hub 09 275 5788 and ask for the Complaints Officer Or email us: feedback@thc.org.nz . What we will do Complaints will be acknowledged within 5 working days. We will endeavour to investigate your complaint within 20 working days from the date of acknowledgement. You will be informed if this takes longer. Complaints are treated confidentially and will not adversely affect the care you receive. Compliments and comments will be passed on to the appropriate manager. Helpful links to assist in making a complaint If you require independent support to assist you during the complaints process, you may wish to use any of the free services below: Health and Disability Advocacy: Free Phone: 0800 55 50 50 or Fax: 0800 2787 7678 or email: advocacy@advocacy.org.nz Health and Disability Commissioner: Free Phone: 0800 11 22 33 or website: http://www.hdc.org.nz Feedback First name(Required) Last name(Required) Phone(Required) Email(Required) Please inform us of your feedback Submit We would love to hear from you! Feedback First name(Required) Last name(Required) Phone(Required) Email(Required) Please inform us of your feedback Submit We would love to hear from you! What matters to you is important to us. We welcome your feedback as it helps us improve our services. If you have a concern about our services or the care of whaanau, we encourage you to discuss these with a staff member. Many problems can be resolved quickly by talking things over. If you have been impressed by the care that you or someone you know has received, please let us know. Equally, we welcome comments on how we might improve our services. If you have any comments, please let us know. You have several options for making contact with us if you have any complaints, compliments or feedback about our services or staff at Turuki: ask a staff member for the ‘Feedback form’ – available in all clinic reception areas. Complete the form and post in our feedback box at reception. Phone our call Hub 09 275 5788 and ask for the Complaints Officer Or email us: feedback@thc.org.nz . What we will do Complaints will be acknowledged within 5 working days. We will endeavour to investigate your complaint within 20 working days from the date of acknowledgement. You will be informed if this takes longer. Complaints are treated confidentially and will not adversely affect the care you receive. Compliments and comments will be passed on to the appropriate manager. Helpful links to assist in making a complaint If you require independent support to assist you during the complaints process, you may wish to use any of the free services below: Health and Disability Advocacy: Free Phone: 0800 55 50 50 or Fax: 0800 2787 7678 or email: advocacy@advocacy.org.nz Health and Disability Commissioner: Free Phone: 0800 11 22 33 or website: http://www.hdc.org.nz

Explore Turuki Health Care’s medical services at our Maangere and Panmure clinics. We provide a range of affordable health services including GP consultations, minor surgeries, disease management, and more. Book an appointment today. Health Services Medical Centres Turuki Health Care has medical centres in Maangere  and  Panmure. We provide same day and booked appointments depending on your medical needs. You can access a range of comprehensive community health, GP and nurse specialty clinics structured and delivered to meet the needs of our community. We have GPs fluent in Te Reo Maaori at both clinics and we have team members who speak Tongan, Burmese, Niuean, Samoan, French and Cantonese. Our fees are kept as affordable as possible. Some of our medical services include: Onsite pharmacies (Maangere and Panmure) Doctor and nurse consultations Minor surgery e.g. mole removals ACC and maternity consultations Audiometry Tubal ligation referrals Jadelle insertion/contraception A range of other general medical services We offer disease management programmes to eligible enrolled patients with the following conditions: Diabetes Cardio-vascular disease Congestive heart failure Chronic obstructive pulmonary disease Asthma Depression Multiple chronic conditions Please note we cannot take bookings for medical appointments on this website, so please  call us to make an appointment. We look forward to seeing you! Medical Fees The health of our community is important to us, so we keep our clinic fees as low as we can. Please note Our basic fees for each clinic is listed below. We have different fees for New Zealand residents and non-residents. You may be asked to provide proof of residency. Full payment on the day is required. Maangere and Panmure Clinic Fees Enrolled patients Child 0-5 years: FREE Child 6-17 years: FREE Adult 18 -59 years : $19.50 60+ consultation:  FREE (Forms to complete or procedures may carry a charge) ACC patients Child 0-5 years: FREE Child 6-17 years: FREE Adult from 18+ years: $19.50 Casual patients Child 0 – 13 years: $10.00 Child 14 - 17 years: $20.00 Adult from 18+ years: $60.00 Non NZ Residents Child 0-5 years: $50.00 Child 6 – 17years: $60.00 Adult from 18+: $100.00 Medical Centres Maangere Clinic 2/32 Canning Crescent, Maangere, Auckland mangere@thc.org.nz 09 275 5788 Panmure Clinic 62 Queens Road, Panmure, Auckland panmure@thc.org.nz 09 570 8643 Opening hours Monday: 8am – 6pm Tuesday: 8am – 6pm Wednesday: 8am – 6pm Thursday: 8am – 1pm, 2pm - 6pm Friday: 8am – 6pm Saturday: Closed Sunday: Closed Medical Centres Medical Fees Turuki Health Care has medical centres in Maangere  and  Panmure. We provide same day and booked appointments depending on your medical needs. You can access a range of comprehensive community health, GP and nurse specialty clinics structured and delivered to meet the needs of our community. We have GPs fluent in Te Reo Maaori at both clinics and we have team members who speak Tongan, Burmese, Niuean, Samoan, French and Cantonese. Our fees are kept as affordable as possible. You can Self-Register for our Manage My Health here Some of our medical services include: Onsite pharmacies (Maangere and Panmure) Doctor and nurse consultations Minor surgery e.g. mole removals ACC and maternity consultations Audiometry Tubal ligation referrals Jadelle insertion/contraception A range of other general medical services We offer disease management programmes to eligible enrolled patients with the following conditions: Diabetes Cardio-vascular disease Congestive heart failure Chronic obstructive pulmonary disease Asthma Depression Multiple chronic conditions Please note we cannot take bookings for medical appointments on this website, so please  call us to make an appointment. We look forward to seeing you!   Maangere Clinic 2/32 Canning Crescent, Maangere, Auckland mangere@thc.org.nz 09 275 5788 Opening hours Monday: 8am – 6pm Tuesday: 8am – 6pm Wednesday: 8am – 6pm Thursday: 8am – 1pm, 2pm - 6pm Friday: 8am – 6pm Saturday: Closed Sunday: Closed Panmure Clinic 62 Queens Road, Panmure, Auckland panmure@thc.org.nz 09 570 8643